Frequently Asked Questions
Do you have to be an athlete or sports person to have a sports massage?
No, anyone can have a sports massage. You do not need to be an althetic or sporty person to have a sports massage. The techniques used are suitable for all.
Can I have a massage if I have an existing injury?
Yes, you can have a massage if you have an existing injury, please make us aware of the injury prior to your appointment.
What should I expect from my first session?
During your first session, we will assess your needs and discuss your preferences, our aim is to tailor your massage therapy to you specifically.
Does Active Aura Soft Tissue Therapist treat men?
Yes, although some therapists choose not to treat men as personal preference, Active Aura Soft Tissue Therapist is inclusive. Safeguarding measures are in place for both practitioner and clients.
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What if I have to cancel or reschedule my appointment?
50% deposit is required for all appointments.
If you cancel within 24 hours of your appointment, your deposit will not be refunded.
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If you need to reschedule your appointment, please contact Active Aura Soft Tissue Therapist as soon as possible via email or telephone. If you cancel your booking online, you will be charged another deposit when booking again.
How is payment for my appointmet taken?
Clients can pay in the following forms:
- Cash
- Card
- Bank Transfer
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50% deposit is taken at the time of booking appointment.